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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kenna Walters

September 12, 2023

5  out of  5 rating by Kenna Walters
"Cassidy is the most helpful, no matter what I call for she figures it out. She has helped me with multiple cars and renters. She is my fav! (:"


August 18, 2023

5  out of  5 rating by francobmxfreestyle
"I have probably been with Doug Steiner’s office for 10 years or more. It’s been easy it’s been satisfying. If you make my life easier, you have my business."

evelyn villegas

August 15, 2023

5  out of  5 rating by evelyn villegas
"Carolina Felix, provided outstanding customer service by not only listening to my needs but also thoroughly and patently answering all my questions. Great agent!"

Beverly Beene

August 15, 2023

5  out of  5 rating by Beverly Beene
"State farm is the best car insurance company that offers you a complete service and affordable all of the customer services representatives are very helpful for all of my needs 😀"

Rosa Maria

August 14, 2023

5  out of  5 rating by Rosa Maria
"Got a good quote on an insurance for my car and it has good benefits too , Perla was a great help if you guys call please ask for Perla she helped me understand and get a good insurance deal !"

pendeli vizcaino

August 14, 2023

5  out of  5 rating by pendeli vizcaino
"Very helpful!"

Alondra Villegas

August 14, 2023

5  out of  5 rating by Alondra Villegas
"I had the honor of being helped by Carolina while trying to get my car insured. The process was very smooth and she was great at explaining the option that I had! I recommend all my family and friends here now!"

obi onyenwe

August 14, 2023

5  out of  5 rating by obi onyenwe
"Perla was great help from start to finish. Answered all questions with patience"

Roberta Burkett

August 14, 2023

5  out of  5 rating by Roberta Burkett
"Cassidy, the State Farm representative was extremely helpful and knowledgeable in all aspects of answering my questions and concerns. She provided exceptional customer service."

Richard Norton

August 14, 2023

5  out of  5 rating by Richard Norton
"Love the service, always helpful. Never had an agent as good as Cassidy and Doug"

Suri A. Kristy Nicole

August 11, 2023

5  out of  5 rating by Suri A. Kristy Nicole
"I was in a huge bind when I called nearly in tears after a mixup with my insurance. I needed a new policy, but was new to town in between a move, and didn’t have my documents. I was able to get help from Katarina and even though it took a while we got everything squared away. Thank you so much! You saved my day! 😇"

will curtis

July 6, 2023

5  out of  5 rating by will curtis
"Great customer service every time no hassle ever"

Grady White 300

June 19, 2023

5  out of  5 rating by Grady White 300
"My rental house in Texas had a huge increase in insurance due to the weather related issues. Doug was able to contact a agent in Texas for me and get me a policy through State Farm's network and ended up saving me over $200 by combining my State Farm policy's. Thanks Doug!!"

Annette Carter

June 12, 2023

5  out of  5 rating by Annette Carter
"I have dealt with a lot of insurance companies and have been disappointed every time untill Sophia, she was so patient with me, very professional and got what I needed right away. Thank you!"

Timothy Smith

June 9, 2023

5  out of  5 rating by Timothy Smith
"Very kind and efficient."

Maisha “MelaninMonroe” Ramseur

June 3, 2023

5  out of  5 rating by Maisha “MelaninMonroe” Ramseur
"I love State Farm. Finally an insurance company that actually cares about their customers. So easy to talk to, very understanding, always available to help and answer any questions. They always make me feel comfortable. My daughter was involved in an accident recently. Everything was literally handled before we even left the accident scene. Thank God for good service and a great staff. Thank you State Farm for everything"

Jerine Savoie

May 31, 2023

5  out of  5 rating by Jerine Savoie
"Doug Steiner does an amazing job as well as his employees they work fast and are also very diligent."

Diane Burgraff

May 26, 2023

5  out of  5 rating by Diane Burgraff
"Wonderful customer service was provided! Sonia M. was a gem to navigate some tricky policy issues. She was very thorough and communicative. Would recommend any to Doug Steiner’s office….especially with Sonia’s knowledge and skill to handle matters so efficiently."

Mario Castillo

May 25, 2023

5  out of  5 rating by Mario Castillo
"Great customer service from Carolina"

Dee Dice

May 9, 2023

5  out of  5 rating by Dee Dice
"Carolina was so professional and nice helping me. She went above and beyond for me."

Nathan Graehl

May 9, 2023

5  out of  5 rating by Nathan Graehl
"Extremely helpful, they went above and beyond to make this process less stressful. Best customer service I’ve ever received from an insurance agency"

Kenneth Bell

May 5, 2023

5  out of  5 rating by Kenneth Bell
"Boss lady Perla is a excellent worker she reasons with the client and is very very polite,and respectfully. State farm made the right choice of hiring ms.perla."

Charles Sanders

May 5, 2023

5  out of  5 rating by Charles Sanders
"Hi I Am the president of the U.S and I Approve this message- Insurance Agent Perla was an Exceptional Agent in assisting my insurance needs. I was absolutely dumbfounded by how professional and Helpful she handled my situation as a Professional(5 degrees and counting) who needed insurance. This company is heading in a Great and Fantastic direction with Amazing Agents such as her. I am honored and Grateful I chose Statefarm as my insurance provider. Like a Great Neighbor, Statefarm was there."

Ben Torres

May 3, 2023

5  out of  5 rating by Ben Torres
"Recently a met with Doug and I was impressed with his knowledge and experience. Rest assured if you work with him and his team you will get great service from a consummate professional."

Roman Davidovich

April 6, 2023

5  out of  5 rating by Roman Davidovich
"Highly recommend insurance agent Sophia Rosario. She setup three new insurance policies for me, competently and patiently checking multiple options for each policy, to arrive at an optimal solution for every policy."