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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jerine Savoie

May 31, 2023

5  out of  5 rating by Jerine Savoie
"Doug Steiner does an amazing job as well as his employees they work fast and are also very diligent."

Diane Burgraff

May 26, 2023

5  out of  5 rating by Diane Burgraff
"Wonderful customer service was provided! Sonia M. was a gem to navigate some tricky policy issues. She was very thorough and communicative. Would recommend any to Doug Steiner’s office….especially with Sonia’s knowledge and skill to handle matters so efficiently."

Mario Castillo

May 25, 2023

5  out of  5 rating by Mario Castillo
"Great customer service from Carolina"

Dee Dice

May 9, 2023

5  out of  5 rating by Dee Dice
"Carolina was so professional and nice helping me. She went above and beyond for me."

Nathan Graehl

May 9, 2023

5  out of  5 rating by Nathan Graehl
"Extremely helpful, they went above and beyond to make this process less stressful. Best customer service I’ve ever received from an insurance agency"

Kenneth Bell

May 5, 2023

5  out of  5 rating by Kenneth Bell
"Boss lady Perla is a excellent worker she reasons with the client and is very very polite,and respectfully. State farm made the right choice of hiring ms.perla."

Charles Sanders

May 5, 2023

5  out of  5 rating by Charles Sanders
"Hi I Am the president of the U.S and I Approve this message- Insurance Agent Perla was an Exceptional Agent in assisting my insurance needs. I was absolutely dumbfounded by how professional and Helpful she handled my situation as a Professional(5 degrees and counting) who needed insurance. This company is heading in a Great and Fantastic direction with Amazing Agents such as her. I am honored and Grateful I chose Statefarm as my insurance provider. Like a Great Neighbor, Statefarm was there."

Ben Torres

May 3, 2023

5  out of  5 rating by Ben Torres
"Recently a met with Doug and I was impressed with his knowledge and experience. Rest assured if you work with him and his team you will get great service from a consummate professional."

Roman Davidovich

April 6, 2023

5  out of  5 rating by Roman Davidovich
"Highly recommend insurance agent Sophia Rosario. She setup three new insurance policies for me, competently and patiently checking multiple options for each policy, to arrive at an optimal solution for every policy."

James Pedersen

April 3, 2023

5  out of  5 rating by James Pedersen
"I had an excellent experience. They explained everything to me patiently."

Amber Escobar

March 22, 2023

5  out of  5 rating by Amber Escobar
"Carolina extended great service! She helped keeping me updated about a claim that was taking longer than expected. Carolina did a good job at being responsive and maintaining transparency. She made me feel listened to and like a valued customer. Thank you so much Carolina!"

Michael Perry

March 10, 2023

5  out of  5 rating by Michael Perry
"Doug Steiner has been my agent for a number of years. His service has been impeccable."

Victoria Mausten

February 21, 2023

5  out of  5 rating by Victoria Mausten
"We’ve had Doug as our insurance agent for years now and I won’t ever move. He and his staff are always incredibly nice and helpful, and I couldn’t have asked for a better agent. Cassidy and Sophia usually are the ones that help me and they are both amazing!"

Veronica Jauregui

February 17, 2023

5  out of  5 rating by Veronica Jauregui
"I highly recommend this place they are very helpful. You could feel and notice that they are real interested on your needs."

Christine Riley

February 3, 2023

5  out of  5 rating by Christine Riley
"Today, I spoke with Carolina at State Farm Doug Steiner's Office. Carolina was patient, kind and knowledgeable and helped me with a time-sensitive emergency with new vehicle. I am so grateful to Carolina and highly recommend that you give them a call for your insurance needs!!"

Gloria Gonzalez

January 31, 2023

5  out of  5 rating by Gloria Gonzalez
"Good service"

Cindy Vallejo

January 20, 2023

5  out of  5 rating by Cindy Vallejo
"Great customer service"

Karin S.

January 18, 2023

5  out of  5 rating by Karin S.
"I love working with Doug and his team! They respond quickly to requests and helped me out quite a bit when I got rear ended and Nationwide was dragging their feet on paying."

Rogelio Garcia

January 11, 2023

5  out of  5 rating by Rogelio Garcia
"Great costumer service"

Fernando Ramos

January 5, 2023

5  out of  5 rating by Fernando Ramos
"The best service and attention they helping me with my work truck insurance my house insurance and my personal cars 100 % the best service"

Dalton Bowen

November 16, 2022

5  out of  5 rating by Dalton Bowen
"Perla is amazing!"

Mike Whaley

November 4, 2022

5  out of  5 rating by Mike Whaley
"Harmonious ability to interface With Her Clients and co-workers. Cassidy is a Blessing to Her Self and Co-Workers- & Especially Her Employer. She Gets the Job Done!!"

Berenice Dukes

October 27, 2022

5  out of  5 rating by Berenice Dukes
"Love this girl she is amazing"

Mattie Wright

October 7, 2022

5  out of  5 rating by Mattie Wright
"I am very satisfied and happy with excellent customer service and a car insurance policy bundled with renter insurance policy that no other insurance company in San Diego can beat. Before buying a insurance policy check with State Farm Doug Steiner office for quote!!"

Marcos Lopez

October 6, 2022

5  out of  5 rating by Marcos Lopez
"Clara has been my agent for about 7 years I’m glad she called me and pulled me from my previous insurance agent! She always helps and provides exceptional customer service! I always send her all my referrals as I know she will care for my family and friends the same way she does for me and my business Thank you Clara for all you do!"